Delivery Options

At WerChristmasTree.com, we offer a variety of delivery options to ensure your Christmas tree and decorations arrive safely and on time. Please review our delivery information below.

Order Processing
Orders are typically processed within 1-2 business days (Monday to Friday, excluding public holidays). During the busy holiday season (November-December), please allow additional processing time. Once your order is dispatched, you will receive a confirmation email with tracking details.

UK Delivery Options
Standard Delivery (3-5 business days): £5.95
Free Standard Delivery on orders over £75
Express Delivery (1-2 business days): £12.95
Next Day Delivery: £19.95 (order must be placed before 2:00 PM)

International Delivery
We ship to select international destinations. Delivery times and costs vary depending on the location. Exact rates and estimated delivery windows are available during checkout.

Christmas Tree Delivery
Due to the size and nature of our Christmas trees, they are shipped via specialized carriers. Delivery times may vary based on your location and the type of tree selected. Specific delivery instructions will be provided at checkout.

Tracking Your Order
Once your order has been shipped, a tracking number will be sent to your email. This allows you to monitor your delivery until it arrives at your specified address.

Delivery Issues
If you experience any problems with your delivery, please contact us through our website. Note that we are not liable for delays once the package is with the carrier, but we will assist where possible.

Important Notes
Delivery times are estimates from the date of dispatch. Delays may occur during peak periods or due to unforeseen circumstances. We appreciate your understanding during these times.

For more detailed information about our delivery options, please visit our website.